Do crowds move effectively and safely throughout the site? Are all functions performing at the highest level of service? Is everything running on schedule? Are problems and issues resolved quickly?

It is the attention to these types of details of the operation, among many others, that often determines if an event is viewed as a success.

This focus of CI's Event Management practice is on the fundamentals and details of the event operation. From venue-specific policies and procedures through to event-wide communications and issue resolution, this group specializes in delivering best-practice solutions for events of all types and sizes.

The services of CI's Event Management practice can be a critical ingredient in planning and building an event operation capable of dealing with the inevitable complications that arise prior to and on event day.CI's Event Management group has unmatched experience implementing end-to-end projects in the following areas for major event clients around the world:

Event & Venue Operations Management

  • CI has experience managing the overall event operation for major event clients, from concept planning through the completion of the venue tear-down.
  • Capabilities include project leadership and management, development of event masterplans, integration event team functions, communications, and issue resolution procedures, etc.

Event Services

  • CI has delivered highly effective, customer services focused Event Services programs for the largest and most complex events in the world.
  • Capabilities include crowd management, access operations, ticket taking, ushering, public information services, lost and found services and accessibility support, etc.
  • Our experience and skills are unmatched in event staffing, having recruited, trained, and managed event teams numbering in the tens of thousands.

Event Security

  • CI has significant experience managing event security projects - from large and complex Olympic security programs to smaller, customized efforts for small events.
  • Capabilities include security screening operations, public safety agency integration, site security and asset protection, high-risk crowd management planning, executive and talent protection and related activities.

To learn more about how CI's Event Management group can help your event achieve success, contact us.

]